🔄 Return Policy
Thank you for shopping at Damascus Blades! If you’re not completely satisfied with your purchase, we’re here to help. 🌟
🛍️ Eligibility for Returns
Items purchased from DamascusBlades.com can be returned unused within 30 days of delivery. 🗓️
📦 Return Conditions
To qualify for a return, the item must be:
✔ Unused and in the same condition you received it
✔ With original packaging, tags, and paperwork
✔ Accompanied by valid proof of purchase (order number, confirmation email, or sales receipt)
We cannot accept returns for:
❌ Products purchased from third-party sellers or resellers
❌ Final sale items
❌ Products that have been misused or neglected
💰 Refund Process
Once your return is approved, we will issue a refund to your original payment method. 💳
- If the return is due to our error (e.g., defective or incorrect item), we will cover the return shipping cost. 📦
- For all other returns, the return shipping cost will be deducted from your refund. Original shipping charges are non-refundable. 🚫
Refund Timelines:
You can expect your refund within 3 weeks after we receive the returned item. This includes:
⏳ Transit time for the return (5-10 business days)
🏢 Processing time at our warehouse (3-5 business days)
💳 Time for your bank to process the refund (5-10 business days)
🔄 How to Process a Return
To begin the return process, please contact us at:
📧 Email: [[email protected]]
Provide your order number and a description of the issue. We’ll guide you through the next steps.
For any questions, feel free to reach out to our 24/7 Live Chat support! 💬